KREWE offers free domestic returns and exchanges within 30 days of in-store purchase or item delivery. Keep in mind, items that have been worn or adjusted in any way or purchased at a KREWE Sample Sale are final sale and not eligible for exchange or refund.
To start your return or exchange, click here.
RETURN + EXCHANGE TERMS
Blue Light and Reader orders are custom cut just for you and are therefore only eligible for exchange.
All International returns are subject to a return shipping fee. To begin your return, please email email@example.com with your order number and current shipping address.
Exchanges are based on product availability at the time your exchange reaches our warehouse. Exchange values are based on the purchase price.
If you purchased in-store and want to return online, no problem. Just reach out to firstname.lastname@example.org to provide your current shipping address before processing your return.
A restock fee of 2.5% will be issued on orders of 3 or more when all items are returned for refund. Fees will be incurred for any missing packaging or items such as frame case, frame satchel, or packaging box.
Not your style? No problem. Simply navigate through KREWE RETURNS with the purchasers email and order number. If you don’t have this information, don’t worry. Select "Don't have your order information?" and our team will help you locate the order.
Return qualifications vary depending upon discount.
- 20% or less: eligible for return/exchange, and our lifetime warranty program.
- 21-39%: eligible for exchange only, and our lifetime warranty program.
- 40% or more (FINAL SALE): not eligible for return, exchange or our lifetime warranty program.
Any items purchased at a KREWE Sample Sale are considered FINAL SALE.
For more questions, visit our FAQ page