Should accidental breakage occur, our warranty ensures replacement of your frames at a discounted rate (subject to availability). If a manufacturing defect arises, upon verification, we will replace the defective frames free of cost. All warranty replacements are subject to a $5 return shipping cost. Please email us at warranties@KREWE.com with your warranty claims, including a description and picture of the damage. This applies only to frames purchased directly from KREWE or with an original sales receipt from third party retailers.
SALE ITEMS AND OFFERS
Sale merchandise discounted 40% off and deeper, or as otherwise indicated, is final sale only and cannot be returned or exchanged. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or used in combination with any other offer. Terms of offer are subject to change without notice.
Because KREWE eyewear is handmade in a small batch process, you may find that certain sunglasses are in high demand and are available for purchase on a pre-order basis only. We request payment in advance to secure your place in line for these frames, guaranteeing shipment upon the release of product. Wait times are dependent on frame style and order date.
Refunds will be credited to the original purchaser’s credit card. Any shipping charges will not be refunded unless you were shipped faulty items. Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
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KREWE du optic, LLC (the "Company") provides this Site and related services subject to the above stated terms and conditions of use (the "Site Terms"). By accessing, browsing or using this Site you agree to follow and be bound by these Site Terms and Conditions and all applicable law.